Shipping: All orders are processed and shipped directly to your address via our trusted suppliers. Shipping times vary by location but typically range between 7–15 business days.
Delivery Partners: We work with third-party fulfillment services. Phi Academy is not responsible for delays or damages caused by the shipping carrier, but we’ll gladly assist in resolving issues.
Returns & Refunds: Due to the nature of our botanical products (hydrosols), all sales are final. If you receive a damaged item or incorrect product, please contact us within 5 days of delivery to request a resolution or exchange.
Greenhouse Kits: Kits are sold as DIY items with detailed assembly instructions. We do not offer in-person installation. Ensure the product fits your intended space before purchasing.
2. Custom Garden Design Services
Digital Delivery: Design packages are delivered digitally via email and include layout plans, 3D renderings, and plant recommendations based on the selected package.
Edits & Revisions: Each package includes one or more revision rounds as stated at checkout.
No Physical Construction: Phi Academy provides design-only services. We do not build the garden or greenhouse. However, we may recommend trusted local contractors if requested.
3. Horticultural Therapy Services
Session Bookings: All sessions must be scheduled in advance. Limited availability applies.
Travel & On-site Services: For institutions and senior centers in Florida, therapy sessions can be held on location with prior agreement.
Cancellations: Appointments canceled with less than 24 hours’ notice may be subject to a cancellation fee.
Health Disclaimer: Horticultural therapy is a wellness practice and not a substitute for licensed medical or psychological treatment. Participants engage voluntarily.
4. General Terms
Copyright & Content: All designs, materials, and content provided by Phi Academy are protected by copyright and may not be copied or resold.
Privacy: We respect your privacy. Personal information collected is used only for order fulfillment, service delivery, and communication with you.
Changes to Terms: We may update these terms at any time. The most current version will always be available on our website.
Questions? Contact us at: contactus@phiacademy.tech Thank you for supporting a business rooted in nature, wellness, and purpose. 🌱